Digiteam Solutions
Designed to increase operational efficiency, Digiteam ‘s functionalities standardize activities and improve service quality.
Planning
smart
Define the best teams to attend the service, such as the number of team members, skills, distance from the location and service.
The planning wizard can be used to generate planning batches for several teams with large volumes of services.
Route optimization
By generating an automated plan, Digiteam calculates thousands of service location combinations in relation to the team’s location (starting point).
This provides an optimized route that minimizes staff travel and is based on the objectives defined by the user.
Dispatch
Digiteam offers the option of manual dispatching, giving the user complete autonomy to extend the team’s working hours, for example.
In addition, it is possible to carry out dispatching automatically, in which the system carries out assignments at intervals based on predefined rules, without the need for human action.
Automatic dispatch analyzes pending services and dispatches them automatically according to criteria defined by the business.
Manually, the dispatcher can select one or several POs and assign them to a team.
Inventory
Control the parts or assets that the teams take to the field and use during external services.
Control orders, deliveries and returns, direct transfer and booking, acceptance of full or partial receipt.
Complete overview of transactions between warehouses and parts in use related to application sites (assets).