Service Management

Manage services with customized hierarchies, forms and execution flows.

In Digiteam you can create groups and subgroups of service types.

And define specific attributes such as SLAs, skills required for execution, average execution time, among others.

Execution flows can be defined to each type of service, depending on its complexity.

Customize the tool according to the needs
of your team
.

Customize
the tool according to the
needs
of your team
.

Forms

You can associate forms with each status change using our no-code or low-code build tool.

This allows the business team to easily define what kind of information to collect in their external activities, without relying on developers.

Functionalities for
the best service management

Attach photos

Qr Code and Bar Code reading

Meter Reading with OCR

Signatures

Texts

Free drawing

Real-time localization

Lists

Custom fields

Number

Date and time

Schedule a demonstration.

Discover Digiteam‘s countless functionalities and flows.

With our personalized demonstration, you can see the tool’s potential for transforming your process.

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Ombudsman

Contact our ombudsman channel and  compliance to make compliments, suggestions, complaints, requests or reports.

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Complaint

Report here, confidentially and securely, any situation that violates the company’s policies or code of conduct.

The complaint form is confidential and sends a message directly to the Chief Compliance Officer.