Facilitate the management of external teams, shorten distances shorten distances between challenges and solutions.
How we work
We use technology as a powerful tool to optimize the management of external teams.
Through our Digiteam suite, we enable recurring field service challenges to be solved much more easily.
What we want
We want to give more control and autonomy over business operations and make it increasingly efficient and simple to resolve impasses and challenges.
How we help our customers
Control
We give you a complete overview of your field operation.
This way, you can accurately monitor your external teams.
Connection
Quick and uncomplicated implementation.
Integrate easily to ERP systems, CRM, Service Desk and more and have a connected company.
Efficiency
Spend less time
to allocate your
external teams.
Gain agility by knowing precisely where your external team is.
Transformation
Less friction is
more productivity.
We deliver the most modern way of managing
external teams.
Who recommends Digiteam Digiteam
Today we help
field agents
Brazil
Argentina
Chile
Digiteam was born in 2017
When we launched the first version of our Field Service Management platform with the same name. Our first client was the former Companhia Energética de Brasília (CEB), Distribuição, which was later privatized and acquired by Neoenergia. After facing the challenges with this first client, we turned our focus to public utility companies in the energy, gas, sanitation, water and telecommunications sectors.
In 2023, we reached an important milestone by winning our first client outside Brazil.
Gilbarco, a supplier of fuel pumps, point-of-sale systems, payment systems, petrol station merchandising and support services, will use our platform to serve customers in the Chilean and Argentinian markets.
In 2020 we won two major contracts
CEMIG, one of the largest energy distribution companies in Latin America, with 9 million consumer units and a coverage area the size of Spain, and Embasa, the sanitation and water supply company in the state of Bahia.
Our team has grown in size and quality, and today
we have our main office in the Federal District,
as well as teams in Belo Horizonte and Salvador.
We continue to work to make our solution the benchmark in Latin America (LATAM) for Field Service Management (FSM).
We are expanding our platform to add even more operational efficiency, digitizing business processes that involve external activities. Our aim is to have a positive impact on the daily lives of agents and field teams, providing greater agility and security in their activities, as well as increasing customer satisfaction for services of all kinds.
Our leaders
A team dedicated to leading the way and helping you do the same.
Example 5
Junior Analyst
Example 4
Analyst
Example 3
Senior Analyst
Our vision
We plan for the future and act now.
NOW
Delivering solutions in an agile and personalized way
NEXT 2 YEARS
To be a benchmark as a customizable and agile WSF platform
IN THE FUTURE
An integrated world in an agile way, with a focus on customer satisfaction through a complete suite focused on digitizing business processes.
Mission
Digiteam
Foster long-lasting partnerships with companies, with external service providers, collaborating in the development of innovative projects that solidify our expertise in the FSM sector, driving continuous growth and market improvement.
Values
Connection
Connecting people to optimize solutions and improve the lives of customers and employees.
Customer in the Center
with positive experiences
Sustainable growth
To grow responsibly and with a positive impact on the planet and the market.
